Over the past few years, I have made the commitment to looking forward to the year ahead to predict some of the most significant digital transformation trends. Knowing that digital transformation is not only a technological shift, but an organizational change at the intersection of technology, business, and people, such reflection must take into account countless possibilities. In this year’s predictions, I try to take a year’s worth of technology and digital transformation research to better predict where are we going? Why are we going there? And what potential surprises are in store? Hopefully, these top trends can serve as a compass of sorts, for organizations looking to move their business and digital transformations forward. While a few of my top 2019 digital transformation trends build on the trends I predicted for last year, there are definitely a few new additions as we round the bend of 2018. And as a note to everyone that reads this, remember, the technology in itself does not equate to digital transformation. The customer, culture, and employees along with business continuity must be at the heart of every technology investment. Without further ado, here’s my take on what to expect in the year ahead.
